PLANADVISER - September/October 2021 - 29

managing relationships / participants
ptimize
If you want
to cross-sell
to participants,
first sit down
with the sponsor
and sort out
the rules
T
Art by Joe Anderson
CONNECTIONS
HOW TO
he purview of plan advisers used to remain squarely within the realm of
helping the plan sponsor design a 401(k) plan that met its needs and select
appropriate funds to fill out that plan's menu.
In recent years, however, an increased industry emphasis on financial wellness
has expanded that role to also include the delivery of education, advice
and other services directly to participants. More than 60% of employers now
feel extreme responsibility for their employees' financial wellness, up from just
13% in 2013, according to Bank of America's 2020 Workplace Benefits Report. The
report also found that more than half of companies now offer financial wellness
programs-over twice as many as did four years ago.
That represents an opportunity for advisers.
" It comes down to the individual business model of the plan adviser as to
how much he wants to dial participant services up or down, " says Kevin Morris,
vice president and chief marketing officer for retirement and income solutions at
Principal Financial Group in Des Moines, Iowa. " Many of the advisers' business
models are built on not only bringing the employer solution but also working
with individual participants. And, as advisers continue to build their business,
they may want to expand those services further. "
Advisers say the focus on participants reflects their desire to improve both
plan and individual outcomes.
" Individuals have more money in their accounts now, " Morris says. " This is
the 401(k) generation, and many folks don't have a pension plan. This is the
biggest asset they have, and they need help managing it. "
They also want that help, especially after COVID-19 highlighted the precarious
financial position in which so many Americans live. More than 60% of plan
participants surveyed for Charles Schwab's " 2021 401(k) Participant Study " said
planadviser.com September-October 2021 | 29
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PLANADVISER - September/October 2021

Table of Contents for the Digital Edition of PLANADVISER - September/October 2021

Masterminds of the Plan
"PLANADVISER’s 2021 Top 100 Retirement Plan Advisers"
How to Optimize Connections
Defining Roles
Building Strategic Partnerships
Different Strokes
Cybersecurity Considerations
Provider Recommendations
PLANADVISER - September/October 2021 - Cover1
PLANADVISER - September/October 2021 - Cover2
PLANADVISER - September/October 2021 - 1
PLANADVISER - September/October 2021 - 2
PLANADVISER - September/October 2021 - 3
PLANADVISER - September/October 2021 - 4
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PLANADVISER - September/October 2021 - 16
PLANADVISER - September/October 2021 - 17
PLANADVISER - September/October 2021 - Masterminds of the Plan
PLANADVISER - September/October 2021 - 19
PLANADVISER - September/October 2021 - 20
PLANADVISER - September/October 2021 - 21
PLANADVISER - September/October 2021 - "PLANADVISER’s 2021 Top 100 Retirement Plan Advisers"
PLANADVISER - September/October 2021 - 23
PLANADVISER - September/October 2021 - 24
PLANADVISER - September/October 2021 - 25
PLANADVISER - September/October 2021 - 26
PLANADVISER - September/October 2021 - 27
PLANADVISER - September/October 2021 - How to Optimize Connections
PLANADVISER - September/October 2021 - 29
PLANADVISER - September/October 2021 - 30
PLANADVISER - September/October 2021 - 31
PLANADVISER - September/October 2021 - Defining Roles
PLANADVISER - September/October 2021 - 33
PLANADVISER - September/October 2021 - Building Strategic Partnerships
PLANADVISER - September/October 2021 - 35
PLANADVISER - September/October 2021 - Different Strokes
PLANADVISER - September/October 2021 - 37
PLANADVISER - September/October 2021 - Cybersecurity Considerations
PLANADVISER - September/October 2021 - Provider Recommendations
PLANADVISER - September/October 2021 - 40
PLANADVISER - September/October 2021 - Cover3
PLANADVISER - September/October 2021 - Cover4
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https://www.planadviserdigital.com/planadviser/march_april_2021
https://www.planadviserdigital.com/planadviser/january_february_2021
https://www.planadviserdigital.com/planadviser/november_december_2020
https://www.planadviserdigital.com/planadviser/september_october_2020
https://www.planadviserdigital.com/planadviser/july_august_2020
https://www.planadviserdigital.com/planadviser/may_june_2020
https://www.planadviserdigital.com/planadviser/march_april_2020
https://www.planadviserdigital.com/planadviser/january_february_2020
https://www.planadviserdigital.com/planadviser/november_december_2019
https://www.planadviserdigital.com/planadviser/september_october_2019
https://www.planadviserdigital.com/planadviser/july_august_2019
https://www.planadviserdigital.com/planadviser/may_june_2019
https://www.planadviserdigital.com/planadviser/march_april_2019
https://www.planadviserdigital.com/planadviser/january_february_2019
https://www.planadviserdigital.com/planadviser/november_december_2018
https://www.planadviserdigital.com/planadviser/september_october_2018
https://www.planadviserdigital.com/planadviser/july_august_2018
https://www.planadviserdigital.com/planadviser/may_june_2018
https://www.planadviserdigital.com/planadviser/march_april_2018
https://www.planadviserdigital.com/planadviser/january_february_2018
https://www.planadviserdigital.com/planadviser/november_december_2017
https://www.planadviserdigital.com/planadviser/september_october_2017
https://www.planadviserdigital.com/planadviser/july_august_2017
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