Best Overall Service, Mega Plans (>$1b) 233 votes 1 Fidelity Investments 2 Bank of America 3 Milliman, Inc. 4 Empower Retirement 4 Prudential Retirement 6 Charles Schwab 7 The Vanguard Group, Inc. 8 Principal Financial Group 9 Wells Fargo 10 T. Rowe Price Web Tools and Functionality for Advisers 349 votes 1 Empower Retirement 2 Fidelity Investments 3 Bank of America 4 Charles Schwab 5 John Hancock 6 Principal Financial Group 6 Voya Financial 8 Prudential Retirement 9 CUNA Mutual Retirement Solutions 10 Lincoln Financial Group Financial Education and Wellness Resources 376 votes 1 Bank of America 2 Fidelity Investments 3 Prudential Retirement 4 Lincoln Financial Group 5 Empower Retirement 6 Voya Financial 7 Principal Financial Group 8 Nationwide 9 CUNA Mutual Retirement Solutions 9 OneAmerica 52.7% 35.0% 30.0% 13.7% 13.7% 10.3% 7.6% 7.0% 6.7% 6.6% Fee Clarity, Accounting, Disclosure, Benchmarking 364 votes 1 Ascensus 2 The Vanguard Group, Inc. 3 Securian Financial 4 Bank of America 5 Empower Retirement 6 Fidelity Investments 7 Charles Schwab 8 Voya Financial 9 Principal Financial Group 10 Nationwide 32.6% 31.9% 30.4% 30.0% 29.6% 28.8% 22.1% 17.5% 14.6% 14.3% 57.1% 27.2% 25.0% 22.1% 19.4% 17.5% 17.5% 15.1% 8.0% 7.4% Regulatory/Compliance Support and Services 354 votes 1 Bank of America 2 CUNA Mutual Retirement Solutions 3 Securian Financial 4 Principal Financial Group 5 The Standard 6 Empower Retirement 7 Transamerica Retirement Solutions 8 Fidelity Investments 9 Charles Schwab 10 John Hancock 55.0% 45.7% 35.6% 33.3% 30.5% 25.8% 22.8% 16.7% 16.0% 16.0% Plan Design Flexibility and Customization 360 votes 1 Milliman, Inc. 2 Charles Schwab 3 Empower Retirement 4 Bank of America 5 The Standard 6 Lincoln Financial Group 7 Newport Group 8 Prudential Retirement 9 Securian Financial 10 CUNA Mutual Retirement Solutions 30.0% 28.0% 26.1% 25.7% 24.3% 23.6% 23.2% 22.2% 22.1% 21.8% 80.0% 50.0% 34.3% 30.0% 27.0% 25.9% 25.5% 21.9% 21.7% 20.0% planadviser.com September-October 2019 | 33http://www.planadviserdigital.com/planadviser/september_october_2019/TrackLink.action?pageName=33&exitLink=http%3A%2F%2Fplanadviser.com