Defined Contribution Plan Provider Listings ADP Retirement Services Qualified plan adviser votes Somewhat favorable Not favorable No opinion 13% 42% 42% 2% 47% 34% 10% 10% 125 Overall perception among qualified advisers Very favorable American Funds Distributors Qualified plan adviser votes Somewhat favorable Not favorable No opinion Plan adviser experience with provider Worked with many times Worked with a few times Worked with once Never worked with Top 10 service categories Overall service to micro plans Value for price Adviser sales/marketing support Plan participant support Overall service to small plans Fee structure for advisers Web tools for advisers Web tools for plan sponsors Fee structure for plan sponsors Wholesalers 23 votes 6 votes 5 votes 5 votes 4 votes 4 votes 4 votes 4 votes 3 votes 2 votes 38% 47% 11% 4% Ascensus 112 Overall perception among qualified advisers Very favorable Qualified plan adviser votes Somewhat favorable Not favorable No opinion Plan adviser experience with provider Worked with many times Worked with a few times Worked with once Never worked with 37% 48% 8% 7% Top 10 service categories Overall service to micro plans Wholesalers Adviser sales/marketing support Value for price Fee structure for advisers Fee structure for plan sponsors Participant education materials Web tools for advisers Plan sponsor client service Plan participant support 10 votes 10 votes 8 votes 5 votes 5 votes 5 votes 5 votes 2 votes 2 votes 1 vote 22% 50% 25% 4% 43% 33% 11% 12% 110 Overall perception among qualified advisers Very favorable Plan adviser experience with provider Worked with many times Worked with a few times Worked with once Never worked with Top 10 service categories Overall service to micro plans Fee structure for plan sponsors Value for price Fee structure for advisers Plan sponsor client service Overall service to small plans Web tools for plan sponsors Plan sponsor education materials Adviser sales/marketing support Web tools for advisers 23 votes 15 votes 11 votes 8 votes 3 votes 3 votes 2 votes 2 votes 1 vote 1 vote Bank of America Merrill Lynch Qualified plan adviser votes Somewhat favorable Not favorable No opinion 20% 29% 47% 4% Charles Schwab 45 Overall perception among qualified advisers Very favorable Qualified plan adviser votes Somewhat favorable Not favorable No opinion Plan adviser experience with provider Worked with many times Worked with a few times Worked with once Never worked with 16% 26% 14% 43% Top 10 service categories Overall service to midsize plans Overall service to large plans Plan sponsor education materials Overall service to mega plans Web tools for advisers Plan sponsor client service Overall service to small plans Fee structure for advisers Web tools for plan sponsors Adviser sales/marketing support 6 votes 6 votes 5 votes 5 votes 4 votes 3 votes 3 votes 2 votes 2 votes 2 votes 53% 42% 3% 2% 33% 21% 14% 33% 59 Overall perception among qualified advisers Very favorable Empower Retirement Qualified plan adviser votes Somewhat favorable Not favorable No opinion Plan adviser experience with provider Worked with many times Worked with a few times Worked with once Never worked with Top 10 service categories Overall service to midsize plans Overall service to large plans Plan sponsor client service Value for price Fee structure for plan sponsors Overall service to small plans Wholesalers Participant education materials Plan participant support Web tools for advisers 12 votes 9 votes 9 votes 7 votes 5 votes 4 votes 4 votes 4 votes 4 votes 3 votes 58% 34% 8% 0% 144 Overall perception among qualified advisers Very favorable Plan adviser experience with provider Worked with many times Worked with a few times Worked with once Never worked with 63% 28% 6% 3% Top 10 service categories Overall service to small plans Web tools for plan sponsors Web tools for advisers Fee structure for plan sponsors Value for price Fee structure for advisers Plan participant support Plan sponsor client service Overall service to micro plans Overall service to midsize plans 47 votes 47 votes 43 votes 36 votes 35 votes 29 votes 26 votes 25 votes 25 votes 23 votes 40 | planadviser.com September-October 2018http://www.planadviserdigital.com/planadviser/september_october_2018/TrackLink.action?pageName=40&exitLink=http%3A%2F%2Fplanadviser.com