Top-Rated Defined Contribution Plan Providers Best Overall Service, Micro Plans (<$5mm) 160 votes 1 Empower Retirement 2 ADP Retirement Services 3 John Hancock Retirement Plan Services 4 Ascensus 5 Principal Financial Group 6 American Funds Distributors 7 Nationwide Financial 7 Transamerica Retirement Solutions 7 Vanguard 7 Voya Financial 13.8% 12.5% 10.6% 10.0% 9.4% 7.5% 3.1% 3.1% 3.1% 3.1% Best Overall Service, Small Plans ($5mm-$50mm) 170 votes 1 Empower Retirement 2 Fidelity Investments 3 Principal Financial Group 4 John Hancock Retirement Plan Services 5 Bank of America Merrill Lynch 5 MassMutual Financial Group 7 ADP Retirement Services 7 Lincoln Financial Group 7 Transamerica Retirement Solutions 10 American Funds Distributors 10 Voya Financial Best Overall Service, Large Plans (>$200mm-$1b) 113 votes 1 Fidelity Investments 2 Empower Retirement 3 Bank of America Merrill Lynch 4 Transamerica Retirement Solutions 5 Vanguard 6 Charles Schwab 6 MassMutual 8 Principal Financial Group 8 Wells Fargo & Co. 26.5% 16.8% 9.7% 8.0% 7.1% 5.3% 5.3% 4.4% 4.4% 27.6% 12.9% 7.6% 5.9% 4.1% 4.1% 3.5% 3.5% 3.5% 2.9% 2.9% Best Overall Service, Midsize Plans (>$50mm-$200mm) 155 votes 1 Fidelity Investments 2 Empower Retirement 3 Transamerica Retirement Solutions 4 MassMutual Financial Group 4 Prudential Retirement 6 Bank of America Merrill Lynch 7 Principal Financial Group 8 Charles Schwab 8 T. Rowe Price 10 John Hancock Retirement Plan Services 27.1% 12.9% 7.7% 7.1% 7.1% 6.5% 5.2% 4.5% 4.5% 3.9% Best Overall Service, Mega Plans (>$1b) 62 votes 1 Fidelity Investments 2 Empower Retirement 3 Bank of America Merrill Lynch 4 Transamerica Retirement Solutions 5 Vanguard 6 Charles Schwab 6 MassMutual Financial Group 8 Principal Financial 8 Wells Fargo & Co. 48.4% 30.6% 17.7% 14.5% 12.9% 9.7% 9.7% 8.1% 8.1% Participant Educational Materials 141 votes 1 Fidelity Investments 2 Empower Retirement 3 Principal Financial Group 4 MassMutual Financial Group 5 John Hancock Retirement Plan Services 6 Transamerica Retirement Solutions 7 Prudential Retirement 8 American Funds Distributors 8 Vanguard 10 T. Rowe Price 20.6% 16.3% 12.8% 9.2% 8.5% 5.7% 5.0% 3.5% 3.5% 2.8% 40 | planadviser.com september-october 2017http://www.planadviser.com